1. Where is Jupiter Medical Center located?

Jupiter Medical Center is located at 1210 S. Old Dixie Highway in Jupiter, Florida. We have several off-campus departments, as well as several departments on the main campus. Visit the Maps and Directions section of the website for specific information.

See our Services listing for location information for a specific service or department. 

2. What is the main Hospital phone number?

The switchboard can be reached at any time by calling 561-747-2234. The operator can transfer you to a specific person, department or patient room. View the Important Phone Numbers link for additional contact information.

3. Does the Medical Center have set visiting hours?

We are committed to keeping families together and encourage visits for support and emotional recovery. To provide a therapeutic and restful environment, we recommend no more than two visitors at a time. Visitors may stop at the lobby desk to ask for information or to obtain a patient's room number. Children must be escorted by an adult at all times. Children 12 years and older are permitted in the ICU.

When visiting the ICU, please call prior entering the unit. An intercom is conveniently located outside the ICU doors. This will allow the nurse to prepare for your visit, as well as protect the privacy of all patients.

In critical care settings, visiting hours are based on individual patient needs. Exceptions to these guidelines will be considered by the nurse and carried out with the patient's best interest in mind. ICU visiting hours are limited and individualized to meet the patient's and family's needs. Please ask your ICU nurse for the visiting hours. For your convenience, there is a visitor's lounge located near the ICU where visitors may wait between visits.

4. Are children permitted in patient rooms?

Children under the age of 12 years old are not permitted in the ICU. Please remember that if your child is sick, hospital patients may be especially susceptible to contracting that illness if contagious.

5. How can I find out what free events, lectures and screenings the Medical Center is hosting?

You can visit our Calendar of Events section of our website for a current schedule of upcoming events, lectures and screenings.

6. Do I need reservations for Hospital events, lectures and screenings?

Yes. You can reserve your seat for any event, lecture or screening by calling our Physician Referral line at 561-745-5737, or online through our Calendar of Events section.

7. How can I find out a physician's credentials and practice information?

You can call our Physician Referral line at 561-745-5737, or visit our Find a Physician section of the website. You can also use this free service if you are looking for a doctor or specialty. 

8. Who do I call about billing information?

Billing questions pertaining to hospital visits (not doctor visits) should be referred to our billing office in our Business Department at 561-744-4440.

9. Who do I call to schedule my appointments?

Call Centralized Scheduling at 561-744-4414 to schedule appointments for Imaging, Outpatient Imaging, Women's Diagnostics, Vascular Interventional Exams, Vein Institute, Cardiopulmonary Testing, as well as for copies of Films & Reports. For all others, please call the specific department to schedule your appointment. Visit our Important Phone Numbers page for department contact information.

10. Who do I call to get my test results?

In most cases, your referring physician will receive your test results and is responsible for reviewing them with you. 

11. Can I use my cellular phone in the Hospital?

Yes, cellular phones may be used throughout the hospital unless otherwise noted in specific areas. Cell phones cannot be used within three feet of medical equipment.

12. What browsers does this website support?

The Jupiter Medical Center Web site is maximized to perform best with the Internet Explorer browser set to 800 x 600. It will work in other formats however, no matter which browser you use, please make sure you are using the latest version. It's quick, free and easy to update your browser, and virtually all web sites you visit will be best viewed with the latest browser versions. If you are viewing our site on a Macintosh, you may experience some small difficulties. We recommend that all Mac users utilize Internet Explorer for the smoothest performance. Please contact us at 561-747-2234 with any questions, comments or concerns regarding this web site. 

13.  What is the HIPAA Privacy Act?

Please read the Patient Privacy section of our website for information pertaining to the Act.