---

Frequently Asked Questions

1. Where is Jupiter Medical Center located?

2. What is the main Hospital phone number?

3. Does the Medical Center have set visiting hours?

4. Are children permitted in patient rooms?

5. How can I find out what free events, lectures and screenings the Medical Center is hosting?

6. Do I need reservations for Hospital events, lectures and screenings?

7. How can I find out about a physician’s credentials and practice information?

8. Who do I call about billing information?

9. Who do I call to schedule my appointments?

10. Who do I call to get my test results?

11. Can I use my cellular phone in the Hospital?

12. What browsers does this website support?

13. What is the HIPAA Privacy Act?

---

1. Where is Jupiter Medical Center located?
Jupiter Medical Center is located at 1210 S. Old Dixie Highway in Jupiter, Florida. We have several off-campus departments, as well as several departments on the main campus. You can also view a map and find specific directions.

See our Services listing for location information for a specific service or department. 

Back to Top

---

2. What is the main Hospital phone number?
The switchboard can be reached at any time by calling (561) 747-2234. The operator can transfer you to a specific person, department or patient room. Visit our Contact Us page for additional information.

Back to Top

---

3. Does the Medical Center have set visiting hours?

There are no specific visiting hours for patients in the Hospital, with the exception of the Intensive Care Unit (ICU). ICU visiting hours are 9 a.m. to 9:30 a.m.; 1 p.m. to 1:30 p.m.; 5 p.m. to 5:30 p.m.; 9 p.m. to 9:30 p.m. Visit our Contact Us page for additional information.

Back to Top

---

4. Are children permitted in patient rooms?

Children under the age of 14 years old are not permitted in the ICU. Please remember that if your child is sick, hospital patients may be especially susceptible to contracting that illness if contagious.

Back to Top

---

5. How can I find out what free events, lectures and screenings the Medical Center is hosting?

You can visit our Calendar of Events on this website for a current schedule of upcoming events, lectures and screenings. Visit our Contact Us page for additional information.

Back to Top

---

6. Do I need reservations for Hospital events, lectures and screenings?

Yes. You can reserve your seat for any event, lecture or screening by calling our Physician Referral line at 561-745-57DR(37). Visit our Contact Us page for additional information.

Back to Top

---

7. How can I find out a physician’s credentials and practice information?

You can call our Physician Referral line at 561-745-57DR(37), or visit our Physicians Page. You can also use this free service if you are looking for a doctor or specialty. 

Back to Top

---

8. Who do I call about billing information?

Billing questions pertaining to hospital visits (not doctor visits) should be referred to our billing office in our Business Department at 561-744-4440. Visit our Contact Us page for additional information.

Back to Top

---

9. Who do I call to schedule my appointments?

Appointments are scheduled through the department performing the procedure. Visit our Contact Us page for additional information.

Back to Top 

---

10. Who do I call to get my test results?

In most cases, your referring physician will receive your test results and is responsible for reviewing them with you. 

Back to Top

---

11. Can I use my cellular phone in the Hospital?

No, cellular phones may interfere with medical equipment. You may use your cell phone outside of the Hospital, and there are courtesy phones and pay phones throughout the Hospital.

Back to Top

---

12. What browsers does this website support?

The Jupiter Medical Center Web site is maximized to perform best with the Internet Explorer browser set to 800 x 600. It will work in other formats however, no matter which browser you use, please make sure you are using the latest version. It's quick, free and easy to update your browser, and virtually all Web sites you visit will be best viewed with the latest browser versions. We recommend Internet Explorer 6.0. You may download it free from Microsoft. If you're using Netscape, please use version 6.2. You may download it free from Netscape. If you are viewing our site on a Macintosh, you may experience some small difficulties, as well. We recommend that all Mac users utilize Internet Explorer for the smoothest performance. Please Contact Us with any questions, comments or concerns regarding this Web site. 

Back to Top

---

13.  What is the HIPAA Privacy Act?

Please read the HIPAA Privacy Pamphlet for information pertaining to the Act.

Back to Top