At Jupiter Medical Center, we recognize the important role family and friends take in the recovery of our patients. Just like you, our number one priority is their health and safety. We will do our best to care for your loved one with dignity, compassion, professionalism and warmth. Thank you for placing your trust in us.
We encourage you to turn to us if you have any questions or concerns. Our goal is to make sure everyone is well informed about the condition of your loved one. We find this works best when a spokesperson is designated as the primary contact between the ICU/PCU team and the patient’s loved ones. The ICU/PCU team will provide updates to this spokesperson who can then communicate the information to everyone concerned.
Your loved one needs adequate rest on the road to recovery. We observe a quiet time between 1 and 4 p.m. daily. You may sit quietly with the patient or refrain from visiting during this time. Although we do not have official visiting hours, we ask that you do not visit during our shift change. This enables the exchange of your loved one's personal health information without a HIPPA violation.
Quiet Hours: 1 p.m. - 4 p.m.
No visiting hours during shift change: 7 a.m. - 8:30 a.m. and 7 p.m. - 8:30 p.m.
Please adhere to the following while visiting your loved one:
The ICU/PCU Family Waiting Room is located on the second floor just outside the ICU entrance. It provides a comfortable and quiet place for everyone to regroup and relax, and is accommodated with wireless internet access, reading materials, a television, comfortable sitting areas, and telephone access.
The cafeteria is located on the first floor of the Florence A. De George Pavilion and is open 7 days a week. Breakfast (expect for Saturdays & Sundays), lunch and dinner are served daily. Fresh salad bar, soups and sandwiches, hot entress with heart healthy selections available daily.
Please call one of the following numbers with any questions:
ICU (561) 263-4429 PCU (561) 263-5960