National Contact: Claire Navaro
Jupiter Medical Center’s Pavilion Receives Bronze Award for Outstanding Quality Care
Commitment to performance excellence in long term and post-acute care facilities honored by the National Quality Award Program
(Jupiter, FL) – Jupiter Medical Center has been recognized as a 2012 recipient of the Bronze – Commitment to Quality award for its dedication to improving quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to the quality improvement journey.
“Each one of the award recipients has proven its dedication to improving lives through quality care, and it is a privilege to honor them with this year’s award,” said Governor Mark Parkinson, President and CEO of AHCA/NCAL. “We congratulate Jupiter Medical Center on this achievement.”
“We are honored to accept the Bronze Commitment to Quality Award from the National Quality Award Program. Our team worked very hard to develop an organizational profile and implement a performance improvement system, and we intend to continue our journey towards the Silver and Gold Quality Awards!” said Betsy Heartfield, MSPT, NHA, Vice President of Post Acute & Rehab Services and Pavilion Administrator.
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, Jupiter Medical Center may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award.
“The commitment these facilities have made to quality care does not stop with this benchmark award” says Chick Stepahin, Chair, AHCA/NCAL National Quality Award Board of Overseers. “The journey to quality care requires dedication, and Jupiter Medical Center has risen to the challenge.”
The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, a Web-based applied research and quality-management company that supports leaders across the entire assisted living, senior housing and skilled nursing profession with tools to measure, benchmark and improve performance. The award will be presented to Jupiter Medical Center during AHCA/NCAL’s 63rd Annual Convention and Exposition, October 7-10, 2012 in Tampa, FL.
ABOUT JUPITER MEDICAL CENTER
A not-for-profit 283-bed community medical center consisting of 163 private acute care hospital beds and 120 long-term care, sub-acute rehabilitation and Hospice beds, Jupiter Medical Center provides a broad range of services with specialty concentrations in orthopedics and spine, geriatrics, minimally invasive surgical procedures including robotic surgery, emergency services, cardiac services, obstetrics, cancer care and advanced diagnostics. Founded in 1979, Jupiter Medical Center is top ranked in Palm Beach County by U.S. News & World Report, and was recognized as “high performing” in five specialty areas, including cancer, ear, nose and throat, gynecology, kidney disorders, and neurology and neurosurgery. The Medical Center has approximately 1,500 team members, 520 physicians and 700 volunteers. For more information, please call 561-263-2234 or visit the website at www.jupitermed.com.
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