IS Information for Physicians


Portal FAQs/Troubleshooting Common Issues

What are the system specifications?

For the best Portal utilization, please verify your office/home PC meets the minimum system requirements:

  • PC Running Windows 2000 or greater
  • Minimum of 512 MB of RAM
  • Dedicated high speed internet connection (such as DSL or Cable Modem)
  • Microsoft Internet Explorer versions 5.5 or higher with 128-bit encryption
  • MAC devices currently not supported


How do I configure my home or office computer?

View the document Configuring Your Computer.


How do I sign off on my Deficiencies?

View the document Deficiencies.


How do I grant a staff member HPP access?

Complete the HPP System Access Code Security Acknowledgement document and fax to 561-263-5037.



Contact Us


If you need assistance with the Horizon Physician Portal please contact the following individuals:

All Portal Issues
Please contact Physician Support Team at 561-263-5600


Re-Setting Passwords
The IS Help Desk: 561-745-4357 or 561-263-5600