What is Pathway?

  • ‘Pathway’ is Jupiter Medical Center’s name for its operating system aimed at improving processes organization-wide.
  • The Process Improvement and Innovation Department (PI&I) was formed to lead Pathway’s team member education, process improvement and communication activities, and to help teams overcome roadblocks, develop data-driven decisions and support cultural change.
  • Pathway uses the standardized principles and philosophies of ‘Lean’ to identify and resolve issues within work areas through the elimination of waste/inefficiencies in processes – making work easier, safer and better for the benefit of patients, and for all of Jupiter Medical Center’s team members and customers.

What is Lean?

  • Although the ‘Lean’ philosophy is derived from the manufacturing industry, its core idea of maximizing customer value while minimizing waste can be effectively applied to many industries – including healthcare.
  • Lean is a way of thinking and part of a culture that is established within a business such as a hospital or health system of care.
  • The goal of Lean, and therefore of Pathway, is to create value for Jupiter Medical Center’s customers by understanding the value and focusing on improving key processes to continuously increase it.  

Why does Jupiter Medical Center need Pathway?

  • Process improvement is a critical component of Jupiter Medical Center’s strategy to be well positioned for a successful future. 
  • Integrating “Pathway” into Jupiter Medical Center’s culture is critical to ensuring its success amidst the current legislative changes affecting the healthcare industry.  As Medicare and Medicaid reimbursements decrease, Jupiter Medical Center and other healthcare providers will need to do more with fewer resources. 
  • Process improvement methodologies are new to healthcare, but for decades have proven to be successful in other industries. It is universally agreed that substantial waste exists in healthcare system processes.  Jupiter Medical Center is committed to utilizing Pathway to be on the forefront of healthcare providers in South Florida changing this perception and making efficiency in healthcare processes a reality. 


Wound Care Begins Healing Process

Imaging Team Performs Advanced Diagnostics on Processes

Bronze Award is Icing on the Cookie for Pavilion