Financial Information

Billing & Insurance at Jupiter Medical Center

Your hospitalization coverage is a contract between you and your insurance company to provide reimbursement for services provided. Jupiter Medical Center will make every effort to verify your insurance coverage with your carrier at the time of or prior to your admission. We will do our best to ensure that you get all the benefits that your policy allows. Most hospital insurance plans do not provide full coverage of your hospital bill. If payment is not received within 45 days of the initial claim filing, we will request your assistance in determining the reason for the payment delay. We will cooperate in expediting your claim, but you are ultimately responsible for your account.

We accept insurance from the following:

  • Aetna
  • AvMed
  • Blue Cross Blue Shield of Florida
  • Care Plus Health Plans
  • Children's Medical Services/South Florida Community Care Network (SFCCN)
  • Cigna
  • Coventry Health Plan
  • Dimension Health/Dimension Plus
  • First Health Network
  • Galaxy Health Network
  • Hospice of Palm Beach County
  • Humana
  • Humana Military Healthcare (TRICARE)
  • Magellan Complete Care
  • Medicaid
  • Medicare
  • MediNcrease Health Plans
  • Miami Children’s Health Plan
  • Molina Healthcare
  • Multiplan/PHCS Network
  • Olympus Managed Healthcare
  • Palm Beach County Health Care District
  • Prestige Health Choice
  • Prime Health Services
  • Simply Health Services
  • Sunshine State Health Plan
  • United Healthcare
  • Veteran's Choice (VA)

Please note that services may be provided in the hospital by the facility as well as by other health care providers who may separately bill the patient. These health care providers may or may not participate with the same health insurers or HMOs as the hospital. Prospective patients should contact the health care practitioner who will provide services in the hospital to determine which health insurers and HMOs the practitioner participates in as a network provider or preferred provider.


You may request an itemized statement from the hospital that will reflect a detailed list of charges for your hospital care and all the supplies and services ordered by your physician. If you need an insurance form for other insurance, we can provide you with a copy, after your bill is paid in full.

Private practice physicians are not employed by the hospital and will send you a separate bill for services provided during your stay. Your physician may have requested consultations and/or services from other physicians, such as radiologists, emergency physicians, pathologists, and anesthesiologists. These physicians are also in private practice and will bill you separately.

For a full version of our Billing and Collection Policy, click here. For the Billing and Collection Policy in Spanish, click here.

If Pathology services are required, you may receive a separate bill from:

    P O BOX 377
    STUART, FL 34995-0377
    PHONE: 561-880-6700

If Radiology services are required, you may receive a separate bill from:

    P O BOX 452438
    FORT LAUDERDALE, FL 33345-2435
    PHONE: 866-388-4133

If Emergency services are required, you may receive a separate bill from:

    DEPT 20012
    P O BOX 743842
    ATLANTA, GA 30374-3842
    PHONE: 800-224-0859

If Anesthesia and Pain Management services are required, you may receive a separate bill from:

    DEPT 10026
    P O BOX 743835
    ATLANTA, GA 30374-3835
    PHONE: 800-296-2611

If Neonatology/ Pediatric Emergency services are required, you may receive a separate bill from:

    DEPT 30002
    P O BOX 743946
    ATLANTA, GA 30374-3946
    PHONE: 800-642-6994
    P O BOX 865095
    ORLANDO, FL 32886
    ENGLISH PHONE: 1-855-974-6100
    SPANISH PHONE: 1-855-356-3199

Each physician may be individually contracted with a HMO or PPO. These contracts could be different from the contracts that the hospital holds. Check with both the hospital and the physician to find out if each is a member of your insurance provider network. Please note this list was last updated 8/26/16.

Hospital Payment Policy

Payments are required at the time of service for any amount not completely covered by your insurance; this includes responsibilities such as your insurance plan required deductible and or co-payment. Estimated deposits are based on average charges per procedure or diagnosis.

For patients without insurance, payment of the estimated hospital bill less the deposit is requested at the time of admission. Payment may be made by cash, personal check, Master Card, American Express, Discover, VISA or electronic funds transfer.

To pay your bill online, please visit

Financial Assistance

If you have financial difficulties and cannot make the full payment at discharge, we offer a variety of payment options. In addition, Financial Assistance Programs (Federal, State and Local) are available. Patients or guarantors along with immediate family members should contact a Financial Counselor for assistance and eligibility review. You may reach a Business Office representative, Monday through Friday from 8 a.m. to 4 p.m., at 561-263-4440.

Medicare is a federally funded program for those at least 65 years of age and the disabled. Medicaid is a federal and state funded program, generally, for children, mothers, and the disabled. Medicare and Medicaid are both honored by Jupiter Medical Center. Medicare and Medicaid patients must present current cards at the time of service. Medicaid patients are requested to pay their deductible at the time of admission. Eligibility for Medicare and Medicaid patients will be verified at the time of registration.

  • To view a summary of Jupiter Medical Center's Financial Assistance Policy, please click here.
  • To view a summary of Jupiter Medical Center's Financial Assistance Policy in Spanish, please click here.
  • To view Jupiter Medical Center's Financial Assistance Policy, please click here.
  • To download a Financial Assistance Application in English, click here.
  • To download a Financial Assistance Application Spanish, click here.

*Please note that financial assistance is only available if treated by a directly employed physician of Jupiter Medical Center. Please click here for the complete list of covered physicians. All other physicians are not covered under the policy and can be found in our physician directory.