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Patient Navigation

A lung cancer diagnosis can be overwhelming and challenging for both patients and their loved ones. There is so much new and unfamiliar information to process, decisions to be made concerning treatment and care, and uncertainty about which steps to take or where to go for assistance. This often leads to enormous stress for patients and their families.

Jupiter Medical Center offers patient navigation that helps individuals and their families navigate through the complex, often complicated health care process. As a member of the Thoracic Surgery and Lung Center of Excellence multidisciplinary team, the patient navigator provides information, knowledge, support and guidance, and collaborates with every specialist the patient will encounter along their journey--from diagnosis to treatment and survivorship. Patient navigators are increasingly recognized as an essential component of comprehensive cancer care, serving as the lynchpin for facilitating a coordinated and seamless experience for cancer patients and their families.

At Jupiter Medical Center, there is a team of navigators dedicated to supporting patients with specific types of cancer. They help thoracic patients find doctors, make appointments, and resolve insurance problems. They also explain treatment and care options, accompany patients to visits, communicate with the patient’s health care team, assists caregivers, and even help manage medical paperwork. Navigators have knowledge of both standard and emerging treatment options as well as available community and supportive resources so they can appropriately guide and offer interventions based on patient-specific needs. Furthermore, navigators are well-versed and skilled in side effect management as they are often the first to be contacted when a patient experiences treatment toxicities.

Then, once treatment is completed, there are survivorship issues navigators can assist in clarifying, such as surveillance schedules and appropriate follow-up care. Receiving support from a patient navigator can make a difference in the way newly diagnosed cancer patients feel about their care. According to a study published in the Journal of Clinical Oncology, patients with a nurse navigator rated their care higher and reported fewer problems than patients without one. “Significant contributions are documented throughout the oncology literature to demonstrate the impact navigation programs are making to improve not only the overall patient experience but even clinical outcomes,” says K. Adam Lee, MD, medical director of the Thoracic Surgery and Lung Center of Excellence. “We value what our patient navigators bring to the table in accomplishing a successful plan of care.”

Contact us at your earliest convenience by calling (561) 263-4400 to schedule an initial consultation.