Guest Services

At Jupiter Medical Center, we are committed to providing a world-class health care experience and to exceed the expectations of our patients, their families, visitors and guests.


Because we know our patient’s experience goes beyond clinical care, our Guest Services department was created to provide a wide variety of services for our patients.


Available to all patients throughout Jupiter Medical Center, our Concierge Services are designed to meet your non-clinical needs in a timely manner during your stay. From transportation requests to room service, our concierge team is here to help.


Our Patient Advocacy Program is a resource designed to improve the overall patient experience and enhance communication during your hospitalization. Patient Advocates are available to work with you to address and resolve any issues you might encounter. Additionally, any opportunities for improvement identified through this process will be used to improve the care we deliver.


Jupiter Medical Center Guest Services is here to provide a world class patient experience offering compassionate support, on-site assistance, and community resources to enhance the well-being of our patients, their families and guests through a patient- and family-centered approach to your care.