COVID-19 Vaccine Frequently Asked Questions
Can I schedule a COVID-19 vaccine by phone?
Vaccinations are scheduled by
online appointment only. Eligible individuals must make an appointment online by using the online
reservation form link when it is posted on
I have questions regarding my appointment and the vaccine. Who do I call
at Jupiter Medical Center?
Jupiter Medical Center is unable to respond to questions regarding vaccination
appointments via phone as our lines must be kept available for medical
Who is eligible for the COVID-19 vaccine at Jupiter Medical Center?
When Jupiter Medical Center has the availability of vaccines, healthcare
personnel with direct patient contact and community members 65 years of
age and older are eligible to make an online appointment for the COVID-19
vaccine. You will need to show identification and must not have had any
other type of vaccine (i.e. Shingles, Flu, Pneumonia, etc.) within 14
days of your appointment.
Can I get on a waiting list or be notified when more COVID-19 vaccine is
available at Jupiter Medical Center?
We are unable to record names for a waiting list or provide email notifications
regarding vaccine availability at this time. Please continue to monitor
our COVID-19 page
https://www.jupitermed.com/covid19-vaccine for updates.
Is Jupiter Medical Center vaccinating community members younger than 65
with pre-existing health conditions? At this time, due to the limited amount of vaccines we have received,
we are only able to make appointments for healthcare personnel and community
members 65 years of age or older with proof of Florida residency.
How do I schedule my second dose?
You will have a second dose scheduled at the same Jupiter Medical Center
location exactly 21 days for the Pfizer vaccine and 28 days for the Moderna
vaccine following your first appointment. Your appointment day and time
will match the appointment when you received the first dose. For example,
if your first appointment was January 12 at 11 a.m., then your second
appointment will be on February 9 at 11 a.m. You will also receive a notification
prior to your second appointment.
How do I cancel a scheduled appointment?
There's no need to cancel appointments at this time. Simply do not
arrive for your scheduled appointment.
How do I know if my submission went through and how can I confirm what
time my appointment is?
If your submission went through properly, after you hit submit, you will
be taken to a confirmation page stating that your submission was successful
along with a list of FAQs and you will receive an email confirming your
appointment date and time.
Can I transfer a scheduled appointment to another eligible individual?
Appointments cannot be changed or transferred to other individuals. If
you are no longer in need of the appointment, simply do not arrive. Cancellations
are not necessary.
What type of COVID-19 vaccine does Jupiter Medical Center administer?
JMC provides the Moderna and Pfizer vaccine, based on availability and
the number of vaccines provided to us by the FL Department of Health.
Whichever vaccine you receive for the first dose, you will need to receive
the same vaccine for the second dose.
Will I be able to schedule my second dose at a different location than
where I received the first dose?
Jupiter Medical Center requires you to be available for the second dose
either 21 days (Pfizer) or 28 days (Moderna) after you receive the first
dose at Jupiter Medical Center. If you are unable to be at Jupiter Medical
Center for your second dose, we will not administer the first dose. There
is no need to contact us to advise us you are unable to attend your second
dose appointment, simply do not show up for your first scheduled dose
Why should I get the vaccine?
According to the Centers for Disease Control (CDC), getting the COVID-19
vaccine is a better way to build protection, and it will help you avoid
Visit the CDC's website for more information.
Is there a charge for the vaccine?
There is no charge to the patient for the vaccine. Insurance may be charged
for the administration of the vaccine.
Do I still need to practice social distancing and wear a mask if I receive
According to the CDC, yes, you should still wear a mask, practice social
distancing, and wash your hands frequently even if you receive the vaccine.
I already had COVID-19 and recovered. Will the vaccine provide any benefit to me?
Yes. The CDC recommends you still receive the vaccine. For more information
regarding your health, please talk to your primary care physician.
What are the most common side effects?
Some common side effects at the injection site include soreness, redness,
or warmth to the touch. Some people report chills, fatigue, headache,
or fever after getting the vaccine, especially the second dose. For more
details about side effects of the vaccines approved for emergency use,
visit the CDC's website.
How can I report any severe side effects or issues that I have?
Upon receiving the vaccine, Jupiter Medical Center requires you remain
on premises to be monitored for 15 minutes prior to leaving.
If you experience a severe allergic reaction after you leave Jupiter Medical
Center, the FDA recommends you call 911 or go to the nearest hospital.
Can I get COVID-19 from the vaccine?
According to the CDC, you cannot get COVID-19 from the mRNA vaccines currently
authorized for use in the United States.