Frequently Asked Questions

I am age 18 or older. Can I receive the COVID-19 vaccine at Jupiter Medical Center?

Yes, community members age 18 years or older are eligible to receive the COVID-19 vaccine at Jupiter Medical Center. You will need to show photo identification at your appointment. Visit www.jupitermed.com/covid19-vaccine for the COVID-19 Vaccination Request to Schedule Form 18+.

Can children receive the vaccine at Jupiter Medical Center?

Children ages 12 to 17 (Minors) are eligible to receive the Pfizer vaccine at Jupiter Medical Center. The Legal Guardian of the Minor must accompany the Minor throughout the vaccination process. The Legal Guardian will be required to complete a legal consent form at the time of the vaccination appointment for the Minor to receive the COVID-19 vaccine. Both Legal Guardian and Minor will need to show photo identification at the appointment. Visit www.jupitermed.com/covid19-vaccine for the COVID-19 Vaccination Request to Schedule Form for Minors 12 to 17.

Do I need to reside in Palm Beach or Martin county to receive the COVID-19 vaccine at Jupiter Medical Center?

You do not need to reside in Palm Beach or Martin county to be eligible to receive the vaccine at our facility.

I am a high-risk patient. Do I need a physician referral to receive the vaccine at Jupiter Medical Center?

No, patients do not require a physician referral to receive the vaccine at our facility.

I think I meet eligibility criteria. Are there any reasons I may not qualify to get the vaccine?

Per CDC recommendations:

• If you have been exposed to someone who tested positive for COVID-19, defer treatment until after the quarantine period.
• If you received passive antibody therapy for COVID-19, defer treatment for 90 days.
• If you received another vaccine, i.e. flu, pneumonia, shingles, in the last 14 days, defer treatment for 14 days.
• If you had a positive test for COVID-19 or your doctor told you that you had COVID-19, defer treatment until recovery, and until criteria have been met to discontinue isolation. Note, the CDC also states it is okay for an infected person to defer vaccine for 90 days after symptoms have resolved based on low risk of reinfection during that period.

How do I schedule my second dose?

Your second dose vaccination is scheduled at the same JMC location exactly 21 days following your first appointment if you receive the Pfizer vaccine. Your appointment day and time will match the appointment when you received the first dose. For example, if your first appointment was Monday, April 19 at 11 a.m., then your second appointment would be on Monday, May 10 at 11 a.m. You will also receive a notification prior to your second appointment.

I received my 1st Pfizer dose at another facility. Can I book my 2nd Pfizer dose at Jupiter Medical Center?

We schedule first and second dose appointments only. Jupiter Medical Center does not offer just second dose vaccinations.

Will I be able to schedule my second dose at a different location than where I received the first dose?

Jupiter Medical Center requires you to be available for the second dose shot after you receive the first dose at Jupiter Medical Center. If you are unable to be at Jupiter Medical Center for your second dose, we will not administer the first dose.

How do I know if my submission went through and how can I confirm what time my appointment is?

If your submission went through properly, after you hit submit, you will receive a pop-up window stating your submission was successful, and you will receive an email and text message confirming your appointment date and time within three (3) days of your submission.

I received a submission confirmation but have not received an email or text with my appointment date and time. Why?

There are several reasons as to why you have not received an appointment date and time.

• You are still within the three-day turn around time for the appointment to be scheduled.
• You are age 11 or younger.
• We do not have a valid email or cellphone number on file.

Can I schedule a COVID-19 vaccine by phone?

Vaccinations are scheduled by online appointment only via the Jupiter Medical Center website https://www.jupitermed.com/covid19-vaccine/

How do I cancel a scheduled appointment?

You will receive a text message reminder for both your first and second dose vaccinations. We request you respond to the text reminder by replying:

YES confirm my appointment

NO cancel my appointment

Can I transfer a scheduled appointment to another eligible individual?

Appointments cannot be changed or transferred to other individuals.

Is there a charge for the vaccine?

There is no charge to the patient for the vaccine. Insurance may be charged for the administration of the vaccine.

Why should I get the vaccine?

According to the Centers for Disease Control (CDC), getting the COVID-19 vaccine is a better way to build protection, and it will help you avoid getting COVID-19. Visit the CDC's website for more information.

Do I still need to practice social distancing and wear a mask if I receive the vaccine?

Please see the CDC guidelines on recommendations for fully vaccinated people.

I already had COVID-19 and recovered. Will the vaccine provide any benefit to me?

Yes. The CDC recommends you still receive the vaccine. For more information regarding your health, please contact your physician.

What are the most common side effects?

Some common side effects at the injection site include soreness, redness, or warmth to the touch. Some people report chills, fatigue, headache, or fever after getting the vaccine, especially the second dose. For more details about side effects of the vaccines approved for emergency use, visit the CDC's website.

How can I report any severe side effects or issues that I have?

Upon receiving the vaccine, Jupiter Medical Center requires you remain on premises to be monitored for 15 minutes prior to leaving. If you experience a severe allergic reaction after you leave Jupiter Medical Center, the FDA recommends you call 911 or go to the nearest hospital.

Can I get COVID-19 from the vaccine?

According to the CDC, you cannot get COVID-19 from the mRNA vaccines currently authorized for use in the United States.

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