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For Visitors

Visiting the Hospital

At Jupiter Medical Center we want you to spend quality time with your loved one. Visits from friends and loved ones help our patients maintain a positive outlook, and we believe it is an important part of their care as a whole.To that end, we request that visitors conduct themselves in a thoughtful manner. No violence of any type - physical, verbal, mental, etc. will be accepted by any member of our team. We have a zero tolerance policy and will remove/restrict offenders from visiting their loved ones. Thank you for your cooperation as we are for your loved one, like our own.

When visiting the hospital, it is important to be mindful of the needs of all our guests. We ask that you only visit during the designated visiting hours so as not to disturb patients when they should be resting. Special allowances for after hours visiting may be made available on request.

Currently effective at all Jupiter Medical Center locations:

Visiting Hours are from 8am - 8pm

CVICU visiting hours are from 10am - 8pm

Anyone who is not feeling well or with possible COVID-19/RSV/Flu like symptoms should not visit.

Visitors must sanitize hands upon entry, masks are available.

CDC mask recommendations for Palm Beach County have been lowered to medium community risk level, individuals are recommended to wear a mask if they are at high risk of serious illness, are immunocompromised, or live/visit with someone with these conditions.

We will no longer limit the age of children visiting

New JMC Masking Requirements

Masking will be optional in all common areas, including nursing stations

Visitors to patient rooms where patient care is being performed must always wear a mask.

Patients being transported throughout the hospital must wear a mask.

COVID patients or suspected COVID patients

Visits are limited to two visitors/caregivers per patient, 8 a.m.–9 p.m. for two hours per day.

No visiting restrictions for end-of-life situations as determined by physician/medical staff.

When visiting patients with COVID/RSV/or Flu like symptoms

Visitors must not:

  • stand in the doorway, door must remain closed.
  • eat or drink while in the patient room, please use the cafeteria.
  • visit patients if you are at high risk for severe illness from COVID-19, such as older adults and those with underlying medical conditions.

Visitors must:

  • understand that there are potential risks associated with providing care and or visiting patients with COVID-19/RSV or Flu like symptoms.
  • report to nurses’ station upon arrival to the unit to meet with Charge RN to review, assist and be provided an N95 mask.
  • always wear a mask, including in the patient room.
  • only visit the patient they intend to and should not go to other locations in the facility.
  • always remain with the patient and comply with N95 provided to you.

Visitors must remain in the patient’s room except:

  • to use the restroom
  • to get something to eat or drink outside of the patient’s room
  • when directed by the care team to exit the room
  • to leave for the day (let the charge RN know)
  • during aerosol generating treatment procedures such as nebulizer treatments

Centers for Disease Control and Prevention. (n.d.). Management of visitors to healthcare facilities in the context of covid-19: Non-US healthcare settings. Centers for Disease Control and Prevention. Retrieved September 22, 2022, from

Maternity Visitation

  • During labor and delivery, all non-covid patients may have 2 adult visitors. No swap-outs allowed.
  • Doulas are permitted and are not counted as one of the visitors.
  • After delivery, all non-covid patients may have 2 visitors over the age of 5, during regular visiting hours. Swap-outs are permitted, with only 2 guests at one time. One adult may stay the night.
  • Quiet hours are between 2pm - 4pm, and we ask that you do not visit during this time
  • Visitors may utilize the Cafeteria, Coffee Shop, or Gift Shop which are all located off the Main (East) Entrance
  • A Covid test is required for all scheduled labor inductions and C-Sections. Your provider will provide you more details.
  • A rapid Covid test may be ordered when you arrive in labor depending on certain circumstances.
  • Patients with a positive Covid test are only permitted one visitor who will remain in the patient room throughout the stay.

Hospital Entrance

All visitors are now being directed to enter the hospital through the Main (East) Entrance. Look for yellow way finding signs.

To make your visit easier, we provide wireless internet access across the entire campus.

Each day all visitors, vendors, and contractors must enter through the Main (East) Entrance and provide a photo ID. You will receive a badge that is coded for the day and must remain on your clothing above the waist.

Any visitors who do not comply with these expectations, can be removed from Jupiter Medical Center property.

Thank you for assisting us in keeping your loved one safe and healthy!