The On Demand, Virtual Consultation Platform Enables Patients to Seek ‘Care
Anywhere‘ from the Comfort of Their Home, Office or Throughout the
State of Florida
JUPITER, Fla. (May 20, 2020)
– Jupiter Medical Center, the #1 ranked hospital for safety, quality and
patient satisfaction in Palm Beach County and the Treasure Coast region,
today announced the launch of a revamped telehealth experience available
to residents across the state of Florida. The new ‘Care Anywhere’
makes virtual visits easier to schedule and connecting with a provider
more streamlined than ever before. The regional medical center’s
‘No Forms, No Wait,’ telehealth service radically simplifies
how consumers can access health care on demand from the comfort of their
home, office or anywhere they are.
With the new ‘No Forms, No Wait’ telehealth service, patients
can conveniently and quickly schedule a virtual provider consult by simply
calling Jupiter Medical Center’s telehealth hotline at 561-924-1406
or by visiting
www.jupitermed.com/telehealth from their mobile phone or desktop computer. Patients can access ‘Care
Anywhere’ throughout the state of Florida to evaluate symptoms,
conduct a screening and treat a wide variety of medical ailments.
“We are pleased to announce the launch of the new, streamlined ‘Care
Anywhere’ telehealth experience. By putting the patient first, we
have made it easier than ever before to initiate a virtual consultation
without the forms and without the wait.,” said Dr. Amit Rastogi,
president and CEO of Jupiter Medical Center. “With these enhancements,
we are well positioned to meet the demands of consumers as they seek to
access health care virtually wherever they are.”
Because the new telehealth platform uses a dedicated hotline to schedule
a virtual consultation and is web-based instead of app-based, Jupiter
Medical Center has simplified the patient experience by eliminating the
need for visiting and searching app stores, downloading software to devices,
updating new versions of the app and remembering passwords to log in.
The new, enhanced ‘Care Anywhere’ also eliminates the dreaded
process of filling out paper forms while sitting in a waiting room with
other patients or waiting in their car outside of a physician’s
office to comply with social distancing practices. It also removes the
need to complete online forms required by many other telehealth providers.
Now, patients simply call Jupiter Medical Center’s telehealth hotline
at (561) 263-7080, talk to a live representative, provide the reason for
their appointment, and their contact and insurance information. At the
time of their virtual consultation, they receive a text message to their
mobile device with a link to initiate their 15 to 20-minute web-based
telehealth experience.
The new platform is also fully integrated with Jupiter Medical Center Urgent
Care medical records, enabling providers with instant access to a patient’s
medical history, medications and previous treatments, ensuring a seamless
experience for consumers.
Jupiter Medical Center accepts a wide variety of insurance plans for reimbursement,
so that patients are not out-of-pocket for their consultations. For patients
without insurance coverage, ‘Care Anywhere’ is available at
the rate of $49 for a 15 to 20-minute consultation.
“By using Jupiter Medical Center’s telehealth service, patients
with non-life-threatening medical ailments can avoid having to visit an
urgent care location or the Emergency Department and can instead receive
expert medical care via a video consultation from home,” said Dr.
Harry Romero, medical director for Jupiter Medical Center Urgent Care.
During the virtual visit, a Care Anywhere health care provider can:
- Diagnose common conditions such as flu, cold, cough, sore throat, sinus
infections, gastrointestinal issues and skin conditions.
- Order new prescriptions or refill prescriptions.
- Provide advice on whether a patient should be seen in person or can safely
remain at home. If a patient needs additional medical treatment, providers
can refer a patient to a COVID-19 testing location or a Jupiter Medical
Center specialist.
Should the patient require escalation for their condition, Jupiter Medical
Center providers can refer the patient for an in-person Urgent Care visit
or transfer the patient to Jupiter Medical Center should more comprehensive
treatment be necessary.
‘Care Anywhere’ virtual visits are currently available Monday
through Saturday from 8 a.m. to 6 p.m., and Sundays from 9 a.m. to 5 p.m.
About Jupiter Medical Center
Rated number one for safety, quality and patient satisfaction, Jupiter
Medical Center is the leading destination for world-class health care
in Palm Beach County and across the Treasure Coast region. Recognized
as the region’s only independent, not-for-profit hospital, Jupiter
Medical Center offers a comprehensive continuum of inpatient and outpatient
healthcare services, expertise and specialties, including orthopedics
and spine care, cancer care, cardiac and vascular care, comprehensive
stroke, obstetrics & maternity care, pediatrics, emergency care as
well as diagnostic imaging, screening, testing and urgent care. For more
information about Jupiter Medical Center, please call (561) 263-2234 or visit
www.jupitermed.com.
MEDIA CONTACT
Jupiter Medical Center PR
PR@jupitermed.com