Novel Coronavirus (COVID-19) Public Health Information

Updated 4/3/2020

Letter From Our CEO

For more than 40 years, Jupiter Medical Center has been a driving force in our community, helping families celebrate many of life’s greatest moments and overcome some of their greatest challenges.

From the birth of a new baby to overcoming cancer or perhaps even losing a loved one, Jupiter Medical Center, and the remarkable medical experts and team members that make it so great, remain an institution you can rely on.

Learn More

We Are Here For You, Ready & Open For Care

Jupiter Medical Center is committed to ensuring the safety and well-being of our patients, clinicians, staff and community. Based on guidance from the CDC and the Florida Department of Health, we are temporarily postponing some outpatient appointments, elective procedures and surgeries.

However, medically necessary services, procedures and surgeries will continue to be offered, without interruption. It is vitally important that Jupiter Medical Center continue to provide timely, world-class care for cancer, cardiology, stroke, diabetes, neurology, obstetrics, orthopedics, pediatrics and wound care.

Learn More

Comprehensive Actions We’ve Taken

The Jupiter Medical Center team has developed and implemented a comprehensive plan to screen, isolate and treat COVID-19 patients, while continuing to provide the highest quality care for our patients who need medically necessary treatments.

Here are highlights of the steps Jupiter Medical Center has taken to ensure we are able to provide vital healthcare services to our community and protect our patients and team members from COVID-19.

Learn More

Virtual Telehealth Care

Care Anywhere, provided by Jupiter Medical Center Urgent Care, offers patients convenient consultations with our Urgent Care Center providers from the comfort of their own home via their personal computer, laptop or mobile device. With Care Anywhere, our health care providers can conduct a virtual screening exam, answer patients’ questions, evaluate their condition and symptoms, and/or escalate treatment based on their needs. Available Monday-Saturday: 8 a.m. - 6 p.m. | Sunday: 9 a.m. - 5 p.m.

Learn More

Recent Press Releases

Hospital Entrance

In our ongoing effort to protect the health and safety of our patients, visitors and team members, we are temporarily diverting people from our new east entrance to the hospital for visitor access. All visitors are now being directed to enter the hospital through south (outpatient) entrance. This action is necessary to accommodate the needs of our Security department as they screen all hospital visitors upon entry.

Information for Visitors

The health and safety of our patients, visitors, employees and community is our top priority. Therefore, in line with the latest guidelines from the Florida Department of Health related to COVID-19, we have implemented a "no visitation policy" with the exception of Labor & Delivery and Pediatric patients, who will be permitted one visitor.

We know that seeing a friend or loved one can be so important to someone who is hospitalized. But as medical providers, it is our responsibility to help reduce the spread of COVID-19, especially to our most vulnerable patients, and to safeguard the health of our employees, patients and their families.

All visits to the Skilled Nursing and Rehab Center are suspended effective immediately, until further notice. Visitors will be allowed on the Hospice unit on a limited basis.

Jupiter Medical Center is following the current Florida Department of Health Guidelines by asking a series of screening questions for everyone's safety and protection.

Please call the Health Department at 1-866-779-6121 for further guidance or with any questions.

Non-Urgent and Elective Surgeries

Jupiter Medical Center is rescheduling non-urgent, elective surgeries. This measure will minimize any potential spread among patients, as well as reduce the risk of exposure to team members and frontline providers. Jupiter Medical Center will continue to perform non-elective, urgent and emergency surgeries.

Urgent Care Locations

Effective, Wednesday, March 25th, Jupiter Medical Center Urgent Care locations in West Palm Beach and Stuart will be temporarily closed to reallocate medical resources and staff to our other Urgent Care locations.

The Indiantown Road, Donald Ross and PGA locations will remain open with changes in operation hours, Mon – Sat 8 a.m. – 6 p.m. and Sun 9 a.m. – 5 p.m.

Our Jupiter and Palm Beach Gardens Urgent Care locations are now providing car side care to patients. A member of our team will greet you before entering the Urgent Care with instructions and a phone number to call from your car for screening. Once screened, you will be seen either inside or car side for your evaluation.

Events

Effective immediately, all campus events are being suspended until further notice.

Cary Grossman Health & Wellness Center

Effective, Tuesday, March 17, the Cary Grossman Health & Wellness Center will be temporarily closing to wellness members and for classes until further notice. We are currently still seeing patients for physical therapy by appointment.

Gift Shop

Effective March 24 at 4:30 p.m., the Gift Shop will be temporarily closing until further notice.

Motor-Aid

Effective Monday, March 16, Jupiter Medical Center motor-aid services will be temporarily suspended.

Hospital Volunteers

Volunteer services at Jupiter Medical Center have been temporarily suspended.

At Jupiter Medical Center, our entire focus is to ensure the safety, health and well-being of our patients, team members and the community at large. We continue to closely monitor real-time global, state and local coronavirus (COVID-19) developments and adjust our preparation accordingly.

Visit our newsroom to read about additional preventative measures Jupiter Medical Center is taking to address novel coronavirus (COVID-19).

An update on the State of Florida can be found here:

http://www.floridahealth.gov/diseases-and-conditions/COVID-19/

Origins

First identified in Wuhan, China, on December 31, 2019, coronavirus disease (COVID-19) has since spread to other countries, including the United States, according to the Centers for Disease Control and Prevention. On March 11, 2020, the World Health Organization declared the new coronavirus a pandemic, suggesting the disease is spreading across the globe. President Trump declared a national emergency over the coronavirus pandemic Friday, March 13.

The Centers for Disease Control and Prevention (CDC) encourages household members to prepare for the possibility of a COVID-19 outbreak in their community.

COVID-19 is caused by a new virus. There is much to learn about its transmissibility, severity, and other features of the disease. These CDC guidelines will help everyone in our community prepare to this public health threat.

https://www.cdc.gov/coronavirus/2019-ncov/prepare/get-your-household-ready-for-COVID-19.html

Florida Department of Health Announcements

Hospitals should not be used for non-critical conditions or non-emergencies, including coronavirus testing. Questions or concerns about the coronavirus should be directed to the Florida Department of Health COVID-19 hotline at 866-779-6121. Individuals who are sick are urged to call their primary care physician. Doctors’ offices can take swabs for testing and send them to the appropriate lab. The Department of Health will confirm cases reported by commercial labs.

How You Can Prevent Infections

The CDC recommends members of the community take everyday preventive actions to prevent the spread of all types of respiratory viruses.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

More information provided by the Florida Department of Health and the CDC is available at the following links:

Get Your Home Ready

https://www.cdc.gov/coronavirus/2019-ncov/prepare/get-your-household-ready-for-COVID-19.html

Symptoms

https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html

What to Do if You Think You May Be Sick

http://www.floridahealth.gov/diseases-and-conditions/COVID-19/faq.html

COVID-19 Testing Availability

Update: Effective immediately., FoundCare, Inc., a nonprofit Federally Qualified Health Center, is no longer taking appointments for its COVID-19 drive-through testing station in the parking lot of its location at 2330 South Congress Avenue in West Palm Beach. The site was set up to test Palm Beach County residents for COVID-19 with a prior appointment only. FoundCare has been overwhelmed with calls for appointments, and individuals have been showing up without following required screening protocols and confirmed appointments.

For more information, please visit: https://foundcare.org/news/225-covid-19-testing-status

http://www.floridahealth.gov/diseases-and-conditions/COVID-19/faq.html

How COVID-19 Spreads

https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

Frequently Asked Questions

https://www.cdc.gov/coronavirus/2019-ncov/faq.html

World Health Organization

https://www.who.int/emergencies/diseases/novel-coronavirus-2019