Concierge Services

A Refreshing Health Care Experience

At Jupiter Medical Center, we are committed to providing a world-class health care experience. We have developed Concierge Services, because we understand that your experience goes beyond excellent clinical care. Our program provides world-class nursing and clinical care, the same that can be found in all of Jupiter Medical Center's facilities, in a 5-star hotel setting.

This service is available to all patients and guests and is designed to meet your non-clinical needs in a timely manner during your stay. From transportation requests to room service, our concierge team is here to help.

In addition to our deluxe suites, the only charges you may incur are for any services or amenities our team purchases for you on your behalf.

For more information, please contact Jamie Taylor, Senior Director of Concierge Services, at 561-263-3715.

Inpatient Services Available for Purchase

*Individuals desiring care in any Deluxe accommodation can be admitted to the unit directly, through the Emergency Department, from the Post-Anesthesia Care Unit (PACU) following surgery, or as an in-house transfer. Patients or family members interested in any Deluxe accommodation can receive further information from an Admissions Representative during the admitting process or by calling Concierge Services at 561-263-3715.

• Deluxe Accommodations:
• Deluxe Adult Suite (includes two room suite with private guest bathroom)
• Deluxe Pediatric Suite (includes adjoining sitting/sleeping area)
• Deluxe Room (orthopedic/spine patients only)

• All Deluxe Accommodations include:
• Sofa bed for overnight guest
• Concierge services team member as a single point of contact providing personalized service from pre-op to discharge for patient and their guest
• Luxury in-house menu for patient and their guest
• Welcome basket
• Mini-refrigerator with preferred beverages
• Deluxe toiletries and bathrobe
• Electronic safe
• Daily newspaper

Wellness Services

Wellness Services are available to all patients throughout the hospital and require 24 hr advance notice. Credit card payment is due in advance and will be debited immediately following massage, nutritional consult and salon services. Acupuncture provider will bill patient directly.

• Wellness services include:
• Massage (performed over hospital attire or comfortable clothing)
• Hair and Nail Services
• Acupuncture & Integrative Medicine
• Nutritional Consult

• We also offer:
• 24-Hour Private Duty Nurse (list of all available agencies will be provided and arrangements facilitated)
• Special Meal Ordering / Delivery (from local restaurants)****
• Personal Grooming Supplies and Toiletries
• Transportation Services (air ambulance, car service)

Massage Services (24-hour advanced notice preferred)

*30 minutes increments

All services are performed by a licensed masseuse and must be pre-approved by the patient’s physician. Massage performed over hospital attire or comfortable clothing. Credit card due in advance and will be debited immediately following service.

• Post Natal Massage - Relaxing light pressure massage to relieve stress, increase circulation and decrease swelling.
• Therapeutic Massage - Special focus on specific areas for injury or pain. Helps relieve stress and anxiety, reduces muscle spasms, muscle tension and stiffness.
• Hand & Foot Massage - Gentle to medium (your choice) pressure massage on your hands and feet. Ideal for increasing circulation and leaving you feeling invigorated and relaxed.
• Head, Neck and Shoulder Massage - Gentle pressure touch massage on your temples, head, neck and shoulders to relax you and help melt away stress.

Nutrition Services

*30 minute increments

Our registered, licensed dietician will work with you to develop a customized nutrition plan which includes all recommended daily allowances for vitamins, minerals and proteins for targeted weight loss, heart health, diabetes or other nutritional concerns.

Integrative Medicine

Our integrative medicine services are provided by a licensed AP/DOM and certified acupoint injection specialist. These providers will bill patient directly.

• Acupuncture – Assists patients with natural, effective pain relief, stress, and anxiety.
• Initial Evaluation/Treatment
• Follow-up Treatment

Hair Services

Services provided by a licensed cosmetologist.

• Men’s Wash / Blowdry
• Men’s Wash / Haircut
• Men's Wash / Haircut/Blowdry
• Women’s Wash / Blowdry
• Women’s Wash / Haircut
• Women's Wash / Haircut/Blowdry

Nail Services

• Basic Manicure
• Basic Pedicure
• French Manicure
• French Pedicure
• Gentlemen's Manicure
• Gentlemen's Pedicure

For gentlemen's services, nails are filed and buffed for a finished look. No polish is applied.

Complimentary Services

We also offer several complimentary services to our patients and guests.

• Navigation to any Jupiter Medical Center service
• Motor Aid
• Facility Tours
• Physician Referrals
• Pastoral Care/Emotional Support
• Information Services – maps/directions, restaurants, lodging (corporate rates available), area attractions
• Business Services – faxing, printing
• Prescription Delivery – to bedside prior to discharge
• Security Escort
• Interpretation Services for inpatients
• Pediatric Liaison
• Travel Logistics and on-site assistance for Global Medicine patients