Novel Coronavirus (COVID-19) Public Health Information
Letter From Our CEO
For more than 40 years, Jupiter Medical Center has been a driving force in our community, helping families celebrate
many of life’s greatest moments and overcome some of their greatest
From the birth of a new baby to overcoming cancer or perhaps even losing
a loved one, Jupiter Medical Center, and the remarkable medical experts
and team members that make it so great, remain an institution you can rely on.
We Are Here For You, Ready & Open For Care
Jupiter Medical Center is committed to ensuring the safety and well-being
of our patients, clinicians, staff and community. Based on guidance from the CDC and the Florida Department of Health, we
are temporarily postponing some outpatient appointments, elective procedures
However, medically necessary services, procedures and surgeries will continue
to be offered, without interruption. It is vitally important that Jupiter
Medical Center continue to provide timely, world-class care for cancer,
cardiology, stroke, diabetes, neurology, obstetrics, orthopedics, pediatrics
and wound care.
Comprehensive Actions We’ve Taken
The Jupiter Medical Center team has developed and implemented a comprehensive
plan to screen, isolate and treat COVID-19 patients, while continuing
to provide the highest quality care for our patients who need medically
Here are highlights of the steps Jupiter Medical Center has taken to ensure
we are able to provide vital healthcare services to our community and
protect our patients and team members from COVID-19.
Virtual Telehealth Care
Care Anywhere, provided by Jupiter Medical Center Urgent Care, offers patients convenient
consultations with our Urgent Care Center providers from the comfort of
their own home via their personal computer, laptop or mobile device. With
Care Anywhere, our health care providers can conduct a virtual screening
exam, answer patients’ questions, evaluate their condition and symptoms,
and/or escalate treatment based on their needs. Available Monday-Saturday:
8 a.m. - 6 p.m. | Sunday: 9 a.m. - 5 p.m.
Recent Press Releases
In our ongoing effort to protect the health and safety of our patients,
visitors and team members, we are temporarily diverting people from our
new east entrance to the hospital for visitor access. All visitors are
now being directed to enter the hospital through south (outpatient) entrance.
This action is necessary to accommodate the needs of our Security department
as they screen all hospital visitors upon entry.
Information for Visitors
The health and safety of our patients, visitors, employees and community
is our top priority. Therefore, in line with the latest guidelines from
the Florida Department of Health related to COVID-19, we have implemented a
"no visitation policy" with the exception of Labor & Delivery and Pediatric patients, who
will be permitted one visitor.
We know that seeing a friend or loved one can be so important to someone
who is hospitalized. But as medical providers, it is our responsibility
to help reduce the spread of COVID-19, especially to our most vulnerable
patients, and to safeguard the health of our employees, patients and their families.
All visits to the Skilled Nursing and Rehab Center are suspended effective
immediately, until further notice. Visitors will be allowed on the Hospice
unit on a limited basis.
Jupiter Medical Center is following the current
Florida Department of Health Guidelines by asking a series of screening questions for everyone's
safety and protection.
Please call the Health Department at 1-866-779-6121 for further guidance
or with any questions.
Non-Urgent and Elective Surgeries
Jupiter Medical Center is rescheduling non-urgent, elective surgeries. This measure will minimize any potential spread among patients, as well
as reduce the risk of exposure to team members and frontline providers.
Jupiter Medical Center will continue to perform non-elective, urgent and
Urgent Care Locations
Effective, Wednesday, March 25th, Jupiter Medical Center Urgent Care locations
in West Palm Beach and Stuart will be temporarily closed to reallocate
medical resources and staff to our other Urgent Care locations.
The Indiantown Road, Donald Ross and PGA locations will remain open with
changes in operation hours, Mon – Sat 8 a.m. – 6 p.m. and
Sun 9 a.m. – 5 p.m.
Our Jupiter and Palm Beach Gardens Urgent Care locations are now providing
car side care to patients. A member of our team will greet you before
entering the Urgent Care with instructions and a phone number to call
from your car for screening. Once screened, you will be seen either inside
or car side for your evaluation.
Effective immediately, all campus events are being suspended until further notice.
Cary Grossman Health & Wellness Center
Effective, Tuesday, March 17, the Cary Grossman Health & Wellness Center
will be temporarily closing to wellness members and for classes until
further notice. We are currently still seeing patients for physical therapy
Effective March 24 at 4:30 p.m., the Gift Shop will be temporarily closing
until further notice.
Effective Monday, March 16, Jupiter Medical Center motor-aid services will
be temporarily suspended.
Volunteer services at Jupiter Medical Center have been temporarily suspended.
First identified in Wuhan, China, on December 31, 2019, coronavirus disease
(COVID-19) has since spread to other countries, including the United States,
according to the Centers for Disease Control and Prevention. On March
11, 2020, the World Health Organization declared the new coronavirus a
pandemic, suggesting the disease is spreading across the globe. President
Trump declared a national emergency over the coronavirus pandemic Friday, March 13.
The Centers for Disease Control and Prevention (CDC) encourages household
members to prepare for the possibility of a COVID-19 outbreak in their
COVID-19 is caused by a new virus. There is much to learn about its transmissibility,
severity, and other features of the disease. These CDC guidelines will
help everyone in our community prepare to this public health threat.
Florida Department of Health Announcements
Hospitals should not be used for non-critical conditions or non-emergencies,
including coronavirus testing. Questions or concerns about the coronavirus
should be directed to the Florida Department of Health COVID-19 hotline
at 866-779-6121. Individuals who are sick are urged to call their primary
care physician. Doctors’ offices can take swabs for testing and
send them to the appropriate lab. The Department of Health will confirm
cases reported by commercial labs.
How You Can Prevent Infections
The CDC recommends members of the community take everyday preventive actions
to prevent the spread of all types of respiratory viruses.
- Wash your hands often with soap and water for at least 20 seconds. If soap
and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
More information provided by the Florida Department of Health and the CDC
is available at the following links:
Get Your Home Ready
What to Do if You Think You May Be Sick
COVID-19 Testing Availability
Update: Effective immediately., FoundCare, Inc., a nonprofit Federally
Qualified Health Center, is no longer taking appointments for its COVID-19
drive-through testing station in the parking lot of its location at 2330
South Congress Avenue in West Palm Beach. The site was set up to test
Palm Beach County residents for COVID-19 with a prior appointment only.
FoundCare has been overwhelmed with calls for appointments, and individuals
have been showing up without following required screening protocols and
For more information, please visit:
How COVID-19 Spreads
Frequently Asked Questions
World Health Organization