COVID 19 Vaccine Update to our Community

Jupiter Medical CenterJupiter Medical Center
  • Home
  • Patient Portal
  • Maps & Directions
(561) 263-2234
Search Close
  • Services
  • Wellness
  • Find a Doctor
  • Patients & Visitors
  • Events
  • About
  • Contact
  • Giving
  • Careers
  • Jupiter Medical CenterJupiter Medical Center
  • Call Today Call Today (561) 263-2234
  • Email Us
  • Search
  • Our Map
  • Menu
    Home
    Access to Safe Care
    Services
    News & Press Releases
    Wellness
    Find a Doctor
    Patients & Visitors
    Events
    About
    Patient Stories
    Contact
    Giving
    Careers
    For Physicians
    For Team Members
    In the News
    covid case tracker
  • Breast Health
  • Cancer Care
  • Clinical Research
  • Concierge Medicine
  • Diabetes
  • Digestive Health
  • Emergency Services
  • Global Medicine
  • Health & Wellness
  • Heart & Vascular
  • Hospice Care
  • Imaging
  • In-Home Care
  • Integrative Medicine
  • Laboratory
  • Maternity
  • Orthopedics
  • Outpatient Rehabilitation
  • Pain Management
  • Pediatrics
  • Sleep Center
  • Stroke
  • Support Groups
  • Thoracic
  • Telehealth Consultations
  • Urgent Care
  • Virtual Care
  • Weight Loss
  • Wound Care
  • VIEW ALL SERVICES
  • Cary Grossman Health & Wellness Center
  • Support Groups
  • In Home Care Services
  • Integrative Medicine
  • Outpatient Rehabilitation
  • Wellness Library
  • For Patients
  • For Visitors
  • Telehealth Consultations
  • Screening and Testing
  • Parking
  • Message from CEO
  • Safety Measures & Prevention
  • Maps & Directions
  • Facilities & Amenities
  • Concerns & Complaints
  • FAQ
  • Financial Information
  • Gift Shop
  • Pastoral Care
  • Our Mission
  • Our History
  • Board of Trustees
  • Executive Team
  • Awards & Recognition
  • Quality & Safety
  • Patient Stories
  • 2019 Annual Report
  • Community Health Needs Assessment
  • 2020-2022 Implementation Strategy
  • News & Press Releases
  • In The News
  • Raso Education Center
  • Building for the Future
  • Maps & Directions
  • Phone Directory
  • Pay My Bill
  • Visiting Hours
  • Media Contacts
  • Sign Up for E-Mail Updates
  • Careers
Go to Home PagePatients & Visitors > Concerns & Complaints
  • Adjust Font Size
  • Print Page
  • Refer a Friend

PATIENT RELATIONS

The leadership of Jupiter Medical Center is committed to providing you and your loved ones a respectful and positive experience.

All staff are here to listen and help any concerns you may have. Our goal is to ensure you and your family are provided safe, high quality and compassionate care and service.

If at any point, we are not meeting your expectations, please bring these concerns to the attention of the care team or a manager where you are receiving care.

HOW TO SHARE YOUR CONCERNS

We encourage you to discuss your concerns with your caregivers in order to resolve the issue as soon as possible. However, if your issues have not been addressed to your satisfaction, we would like to hear from you.

PHONE

If your situation is urgent and you have reached us during non-business hours, please call the hospital operators at 561-263-2234 and ask to speak to the Nursing Supervisor.

MAIL

Concerns or compliments may be mailed to:

Jupiter Medical Center
1210 S. Old Dixie Hwy.
Jupiter, FL 33458

While we have every confidence, we can resolve your concerns, you have the right to raise concerns outside of the hospital by contacting:

Agency for Health Care Administration (AHCA)
2727 Mahan Drive
Tallahassee, FL 32308
Phone: (888) 419-3456/ (800) 955-8771

The Joint Commission Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
Phone: (800) 994-6610
Email: complaint@jointcommission.org
Fax: (630) 792-5636

  • Our
    Quality

    Learn More
  • Patient
    Stories

    Read More
  • Request
    Appointment

    Contact Us
Subpage Banner Image

Concerns & Complaints

Jupiter Medical Center

1210 S. Old Dixie Hwy.
Jupiter, FL 33458

Map & Directions 561-263-4562
Find a Doctor

For Patients

  • For Patients
  • Billing FAQs
  • Preparing for Your Stay
  • Printable Forms
  • Patient Registration
  • During Your Stay
  • Preparing to Go Home
  • MyJupiterMed
  • Medical Records
  • The DAISY AWARD: Nominate a Nurse
  • For Visitors
  • Visiting Hours
  • ICU/PCU Visitation
  • Telehealth Consultations
  • Screening and Testing
  • Parking
  • Message from CEO
  • Safety Measures & Prevention
  • Maps & Directions
  • Facilities & Amenities
  • Local Lodging & Transportation
  • Thrift Shop
  • Thrift Shop Pick Up Request
  • Concerns & Complaints
  • FAQ
  • Financial Information
  • Financial Assistance Policy
  • Financial Assistance Summary
  • Financial Assistance Application
  • Financial Assistance Policy - Espanol
  • Financial Assistance Summary - Espanol
  • Financial Assistance Application - Espanol
  • Compare Florida Hospitals
  • Hospital Pricing
  • Gift Shop
  • Pastoral Care
Social Meta Image - Only visible when logged into the CMS

Quick Links

  • Visitation Policy
  • Pay My Bill
  • Careers
  • Volunteering
  • Patient & Visitor Information
  • Classes & Events
  • Patient Portal
  • JMC Foundation
  • MyClinic
  • Gift Shop

For Physicians

  • Physician Resources
  • Physician Portal
  • Hospital Affiliation Verifications
  • Physician Office Staff Access Form
  • Continuing Medical Education

For Team Members

  • JESS
  • Concerro Scheduling Tool
  • Perks at Work
Support Our Foundation
Jupiter Medical Center
Jupiter Medical Center
Jupiter Medical Center
(561) 263-2234 1210 S. Old Dixie Hwy.
Jupiter, FL 33458
Map & Directions [+]
http://www.jupitermed.com/
2021 © All Rights Reserved
  • Privacy Policy
  • Site Map
Powered by Scorpion Healthcare