Changes to Visitor Policy for COVID-19
The health and safety of our patients, visitors, employees and community
is our top priority. Therefore, in line with the latest guidelines from
the Florida Department of Health related to COVID-19, we have implemented
a "no visitation policy" with the exception of Labor & Delivery
and Pediatric patients, who will be permitted one visitor.
We know that seeing a friend or loved one can be so important to someone
who is hospitalized. But as medical providers, it is our responsibility
to help reduce the spread of COVID-19, especially to our most vulnerable
patients, and to safeguard the health of our employees, patients and their families.
Please visit our
COVID-19 page for more information about visiting the hospital at this time.
At Jupiter Medical Center, we recognize the important role family and friends
take in the recovery of our patients. Just like you, our number one priority
is their health and safety. We will do our best to care for your loved
one with dignity, compassion, professionalism and warmth. Thank you for
placing your trust in us. We encourage family and friends to visit our
patients often; Jupiter Medical Center has open visiting hours with the
exception of our daily quiet hours. We ask that visitation is limited
during the following hours so that patients can recover through meaningful rest.
- Quiet Hours:
- Orthopedics: 4 - 6 p.m.; 2 - 4 a.m.
- All other units: 2 - 4 p.m.; 2 - 4 a.m.
Visiting the ICU
To provide a therapeutic and restful environment, we recommend no more
than two visitors at a time. Children must be escorted by an adult at
all times. Children 12 years and older are permitted in the ICU.
In critical care settings, visiting hours are based on individual patient
needs. Exceptions to these guidelines will be considered by the nurse
and carried out with the patient's best interest in mind.
When visiting the ICU, please call prior to entering the unit. An intercom
is conveniently located outside the ICU doors. This will allow the nurse
to prepare for your visit, as well as protect the privacy of all patients.
For your convenience, there is a family waiting room located near the ICU
where visitors may wait between visits. The family waiting room has comfortable
seating, television and a meditation room.
A private telephone is available for your use at your bedside for incoming
and outgoing telephone calls. Telephone directories are provided for your
convenience. There is no charge for local calls. Long distance calls can
be billed to your telephone credit card or to your home telephone. Cellular
phone usage is discouraged to maintain quietness, but permitted in all
public access areas.
Dial 9, wait for the dial tone, then dial the local number.
Long Distance Calls
If your long distance carrier is AT&T or MCI, dial "0" for
the operator to assist you. For other long distance carriers, please refer
to the instructions on the back of your telephone credit card.
Incoming calls: Family and friends can call you directly by dialing 561-263
– your room number with a 2 in front of the number.
Hearing Impaired Information
A Telephone Device for the Deaf (TDD) is available through the hospital
operator. Ask the nurse for assistance. For an amplified handset or to
report equipment failure, contact your nurse. Visitors may use the TDD
located at the switchboard.